If you need a quote before placing an order, you can create one directly from the Direct Supply store. Add products to a quote from search results or a product page or export the items in your cart to a quote. This article explains how to create, view, and place an order from a quote.
Before you begin
For the best experience, sign in to your Direct Supply account.
You can add products to a quote from search results or a product page, or export items from your cart.
Quotes don’t include freight costs. You can see shipping costs when you continue to place an order.
You cannot change the pricing or freight on a quote.
Generating quotes
Add items from search results or a product page
- Sign in to your store.directsupply.com account.
- Search for the product you want to add.
- Select Add to Quote.
- Choose an existing quote or create a new quote.
- Repeat these steps to add more products to the quote.
Note: You can also add a product to a quote from its product page by selecting
Export items from your cart to a quote
- Sign in to your store.directsupply.com account.
- Add all the items you want to include to your cart.
- From the Cart page, select Export to Quote.
- Enter a name and reference number for the quote, then select Export to Quote.
- Note: This will remove the items from your cart.
Viewing quotes
- Sign in to your DSN account.
- Select Quotes. Here you can view all active and inactive quotes that you have created.
- Select Review to open a quote with available actions. Select View to see an expired quote.
- From an open quote, you can:
- Download a PDF copy to share or print.
- Select Reject Quote if you don’t want to use the quote.
- Select Close and Add to Cart to convert the quote into an order.
Note: Quotes are visible to people at your location who have access to purchase. You can’t change the items or quantities on a quote published to DSN by a seller. Quotes expire 15 days after creation. Adding items or changing quantities restarts the 15-day period.
Troubleshooting quoting
Review our FAQ document here: Self-Service Quoting FAQ
If you cannot find a quote, confirm that you are signed into the correct location and have access to purchase.
If you have an issue with your quote, try speaking with a member of our customer service team in chat.
Need help or want to submit a request?
Sign in and start a chat for the fastest support!
Customer Service Contact information:
Phone Number: 800-260-8558 (Option 1)
Fax: 800-770-1707